'Site' refers to dm3solutions.com.
This Site is operated by dm3 Solutions ('dm3'), the registered trading arm of NanCoorey Pty Ltd ( ABN: 78 629 379 933 ).
Throughout the Site, the terms 'we', 'us' and 'our' refer to dm3 together with its affiliates.
By accessing and using the Site, you agree to be bound by these Terms & Conditions.
We reserve the right to revise, change, modify or delete any of these Terms & Conditions or the content of this Site at any time in our sole discretion without prior notice and you agree that it is your responsibility to monitor any changes to the Site or our Terms & Conditions.
'Bill of Materials' refers to the building material quantities list provided by dm3 for its Products.
'Supplier' means the supplier(s) of the building materials required for the dm3 Product.
'Order' means an order generated through the Site for a dm3 product, which typically consists of:
You hereby agree that all information and data provided by you to us, including as part of the dm3 account application process is true, accurate and complete.
1. Your dm3 User Account
You need your own dm3 account to use this Site. You are solely responsible for maintaining the security and confidentiality of your dm3 account, username and password. You are solely responsible for any use of your dm3 account. dm3 is not responsible for any unauthorised access to or use of your account. Be diligent with your username and password, including restricting access to your computer(s).
2. Payment
Payment is made by bank transfer - see Deposit Funds. The deposit is applied to your account after it is received in dm3's bank account.
We do not offer any other payment method, nor do we extend credit.
When payments are received by dm3 they are automatically applied to any Order you have placed that is awaiting payment. If more than one Order is awaiting payment, then payment(s) are applied in chronological order.
Account credits are used to pay for any Order you place on this site. If you do not have a sufficient account balance at the time of Ordering, Engineering and Documentation is held until we receive payment in the form of your next bank transfer.
Typically an Order made with a sufficient account balance will be reviewed by our engineers and issued electronically within 48 hours.
Payments on Orders are final and non-refundable.
3. Designs
You are solely responsible for all user input.
We have completed an Order once the documentation is produced, reviewed by our engineers and delivered to you.
We do not guarantee Engineering Certification as this is dependent upon your user input. As an example, if you design, order and pay for a Region A Shed for a Region C location, the designs will not be certified.
Any decision made by dm3 or our Engineers is final and binding.
4. Quotations
Quotations are valid for 21 days.
Quotations are dependent on your user input. You are solely responsible for this input.
Quotations vary per Supplier and per region. You are responsible for selecting the Supplier and the region.
Quotations are subject to any price variations and/or increases by Suppliers.
5. Fees & Charges
All Fees and charges identified in these Terms & Conditions and all prices for the Orders are GST exclusive where applicable.
dm3 Service Fee ( 'Service Fee' ) is 4.9% of the total cost value of an Order with a $538 minimum Service Fee.
We will charge you, and you agree to pay, the Service Fee when you place an Order.
The Service Fee is included in any Quotation generated.
Any modifications to Engineering, Designs & Documentation after the Order has been generated will incur additional costs.
Engineering and Documentation Revision Fees and any other Service and Administration Fees are solely at dm3's discretion.
6. Variation of Prices & Accuracy of Information
You acknowledge and accept that the prices supplied by dm3 Solutions have been provided to us directly by the Suppliers. We do not warrant and are not responsible for any error made by the Supplier. If a price discrepancy is uncovered, we agree to work with you and the Supplier in an attempt to resolve the issue. We will also correct the pricing data so that the issue is not repeated. We have worked diligently to ensure that the pricing is accurate.
You agree that, besides the Quotation price, there may be extra costs and you take full responsibility for those additional costs, including, but not limited to, additional materials, freight, consolidation, storage or other costs, fees and/or charges by the third party Suppliers and/or installers.
Quotation and Purchase Order prices vary depending upon your selected Suppliers and the Region submitted in your user input.
7. Orders
An Order is deemed received by us at the time of successful transmission of the payment of our Service Fee.
An Order cannot be canceled after the payment of our Service Fee.
Our Service Fee is non-refundable.
8. Documentation
Documentation is the documentation generated by the Site for an Order including, but not limited to, the Quotation, Proposal, Architectural Drawings, Pier Drawings, Footing Drawings, Bill of Materials, Purchase Orders and Production Drawings.
9. Accounts & Account Termination
dm3 reserves the right to grant, suspend, restrict, terminate or in an other way deal with your account at its sole discretion without notice to you or recourse by you.
Your account will be terminated at our discretion and without recourse if:
If we cancel, suspend or terminate your dm3 account, dm3 will refund any credits left in your account that you are entitled to receive by direct deposit to your nominated account.
10. Intellectual Property
All Intellectual Property including, but not limited to, copyright of designs and components, our Site, our Software, data, images, graphics, text, logos, are owned, controlled by, or licensed to us. We do not grand you any rights to our intellectual property.
You cannot reproduce any of our Intellectual Property without our prior written consent.
You may use the Site to generate Designs and Quotations. You may Order a Design and, after payment is received by dm3, you may use the Documentation provided. The copyright of the Documentation and any Intellectual Property contained within remains with dm3.
Third Party Websites: This Site contains information from and/or links to external websites operated by third parties. The information and links are provided for your convenience only. We make no representations or warranties with regards to those sites, nor do we expressly endorse any products or services available at those sites.
11. General
dm3 reserves the right to alter designs, engineering, quotations and/or any components as it sees fit without prior notice to you or recourse by you.
Dimensions displayed by dm3 on this site and in its documentation are indicative only. The finished dimensions or part sizes will depend on your installer or supplier.
You use the Site and our Service at your own risk and we take no responsibility for any information downloaded and/or the content stored on your computer. You agree not to make any claim against us for any loss, damages or expenses relating to, or arising from, the use of our Site or services.